Questions, answered plainly

It is an organized visual record of a roof and property exterior, captured from the air. A structured flight photographs the roof section by section — overviews, labeled areas, and detail images — and the results are organized into a report you can keep, compare against later, and share with the professionals you work with.

No, and the difference matters. An inspection includes professional judgments about condition, defects, and needed work, made by a licensed professional. Documentation is the organized visual record — what is visible, labeled and dated. Many customers use our documentation as the clear starting point for a licensed roofer, inspector, or engineer to apply their expertise to.

Single-family homes, townhomes, multi-family buildings, HOA communities, commercial and industrial buildings, and active construction sites. The flight structure and deliverables are adapted to the property type.

Yes — large, flat, and hard-to-access roofs are one of the strongest use cases. Commercial work includes one-time documentation and recurring monitoring on a schedule, with labeled roof sections kept consistent visit to visit.

Yes. Portfolios, HOA communities, and multi-site projects are organized with consistent structure and naming across every building, and grouped into efficient flight days.

A typical package includes high-resolution aerial photographs organized by roof section, property overview images, detail images of areas of interest, and a downloadable documentation report — all delivered through a secure link. Exact contents depend on the service and what you request.

Yes — labeling is the point. Roof sections and elevations are named so that anyone reading the report can tell exactly which part of the roof they are looking at, and conversations can reference specific sections by name.

Yes. Deliverables are yours to share — with contractors, family, boards, buyers, or the professionals handling a claim. The secure link makes forwarding simple.

A short overview video can be included when it genuinely adds something — typically for large properties, construction progress, or context that stills capture less well. Request it on the form and we will confirm whether it fits the project.

Yes — when documentation exists from an earlier visit, we produce side-by-side comparisons of the same sections across dates. This is the core of recurring monitoring, and it also works for one-off before-and-after pairs around storms or repairs.

It depends on three things: the airspace check for your address, the weather window, and the current queue. Many projects schedule quickly; after widespread storms, demand rises and requests are handled in order. Submit the form early — it costs nothing to be in line.

Flights need safe conditions — manageable wind, no precipitation, adequate visibility. If weather closes a confirmed window, we contact you and move to the next suitable one. Oklahoma being Oklahoma, we build flexibility into every schedule.

As soon as conditions allow — which can be the same week, but is never guaranteed to be the same day. Post-storm flying depends on weather clearing, site safety, and occasionally temporary flight restrictions after major events. Early requests schedule first.

We need permission to document the property and a safe place to launch and land nearby — often the driveway, yard, or an agreed public-adjacent spot. We do not need roof access, ladders, or interior access.

Not usually. With permission arranged and access details shared in advance (gates, pets, preferred launch area), most flights happen without anyone needing to be on site.

Most can, but not all, and not always immediately. Airspace rules, temporary restrictions, weather, and site-specific safety all factor in. We check every address before confirming, and if a location cannot be flown, we tell you plainly rather than working around the rules.

Parts of the Tulsa metro fall within controlled airspace connected to area airports. Those addresses need an additional airspace review before a flight can be confirmed — a routine step we handle and build into the timeline. Being near an airport rarely means "no"; it usually means "one more step."

Standard documentation is flown in daylight, which is also when imagery is most useful. Night operations involve additional requirements and are not part of our standard services.

Flight paths are planned to respect neighbors — focusing on the subject property, avoiding lingering over adjacent homes, and following FAA rules about where and how the aircraft operates. Documentation is of your property, not your neighbor’s.

Two kinds. From you: permission of the property owner (or their authorized representative) to document the property. On the aviation side: commercial drone operations in the U.S. are regulated by the FAA, and flights are conducted in accordance with those rules — including any airspace authorizations a specific location requires.

The deliverables are yours, and sharing them with your insurer or the licensed professionals handling your claim is common. Be aware of what the documentation is: a dated visual record. Insurers make their own determinations through their own processes.

No. The report records visible conditions — it does not determine what caused them, whether they constitute damage, or whether a policy covers them. Those determinations belong to insurers and licensed professionals.

No. A licensed roofing contractor evaluates condition, recommends work, and performs it. Our documentation gives you and your contractor a clear, organized visual starting point — several local contractors are exactly who our customers share reports with.

No. Home inspections are performed by licensed inspectors and cover far more than visual roof imagery. Our documentation complements that work with aerial visibility, but it is not an inspection and is not presented as one.

No. We are not a public adjuster, we do not negotiate with insurers, and we do not advise on claim strategy. We provide the organized visual record; licensed professionals handle everything that involves judgment about the claim itself.